Why headcount planning is so difficult for Finance and HR teams, and what can you do about it
Sticking to your hiring plans can be a daunting—though necessary—task. From over-hiring that leads to RIFs, to underpaying that leads to losing top talent, the risks are abundant and the stakes are high. I talk to talent, hr, and finance leaders all the time about why headcount planning is such a pain and what they can do about it. I thought I’d share my two cents here.
Who’s responsible for headcount planning?
The first tricky thing about headcount planning is it can fall under HR and/or Finance teams (with Finance almost always owning the budget balance and management, of course). This is for a number of reasons: org size, business goals, leadership structure, to name a few.
Regardless of how the responsibilities are divvied up, it’s a critical task that requires a lot of information-sharing and collaboration. Making it all the more challenging to not just create a headcount plan, but to stick to it and update it over time.
Common Problems
Over Hiring or Hiring Ahead of Schedule We’ve all seen this one happen time and time again. A company gets an influx of cash or has a golden moment in their market and they hire too quickly, burning too high.
Hiring Too Slowly On the other side of the same coin, when there’s misalignment with org- and department-level goals, teams can be understaffed and overworked.
Misalignment with Paybands When a company lacks consistency and strategy in their compensation, it can create a number of problems that range from performance to retention.
Collaboration Challenges The greatest potential for time savings in effective headcount planning is effective collaboration. Miscommunication or delays in the hiring process can result in missed opportunities or budget overruns.
Adapting to Changing Business Needs Business goals and needs can change rapidly, making it challenging to maintain hiring plans accurately. This can result in discrepancies between planned and actual headcount or budget allocations.
How a Good Tool Can Help
If the above problems gave you a pang in your stomach and felt way too familiar, you’re not alone. Like I said, I talk to HR and Finance leaders about it all the time—and it’s one of the main reasons we’ve built tools like Headcount Tracker into CandorIQ. If you’re considering a SaaS solution for your headcount planning needs, keep the following in mind:
Workflow Automation First and foremost, any tool worth its weight will automate hiring workflows, streamlining processes and reducing the risk of errors and delays.
Collaboration Capabilities By facilitating collaboration between different functions, such as Finance, Talent Acquisition, and Hiring Managers, a good tool can improve communication and decision-making.
Analytics and Reporting Advanced analytics and reporting features can provide valuable insights into headcount trends, budget allocations, and potential issues, allowing organizations to make informed decisions.
Instant Issue Flagging The ability to instantly flag issues or overages can help organizations proactively address challenges and avoid potential pitfalls.
Maintaining hiring plans requires careful planning, collaboration, and the right tools. By addressing these challenges effectively, organizations can ensure they have the right talent in place to meet their business goals while managing costs and maintaining a competitive edge in the market.