Strategies for Workforce Planning Success
During the last several years, business and people leaders have increasingly focused on ensuring they have "the right people in the right roles." While this mantra sounds simple, the practice is anything but.
Agreeing on what the "right roles" are involves identifying talent needs, aligning with financial plans, managing resource pressures from leaders, and responding to new developments with agility—and these are just a few of the complexities involved. Workforce planning isn’t a simple spreadsheet exercise; it’s a strategic capability that can shape an organization’s future.
In my experience as People leader and now advising companies, I’ve identified common threads that lead to greater success. After a recent discussion with CandorIQ CEO Haris Ikram, I wanted to share some insights on how to navigate these complexities effectively.
Strategic workforce planning has always been important, but recent economic shifts have also increased the focus on organizational efficiency and financial discipline. Meanwhile, after the ultra-low interest rates of the past decade, and the hiring spree of the early 2020s, many People teams have much more limited capabilities than they need.
When organizations get this wrong, the consequences can be severe. Decisions like setting compensation structures at the 75th percentile or planning substantial headcount growth aren’t just momentary—they shape your cost structure for years. Unwinding them can only be done either slowly or painfully (think layoffs). Therefore, it’s worth investing the time and effort to get it right from the start.
How do you take all of the context (business strategy, financial plan, talent strategy) and build your plan? There’s a set of tools that each play a vital role:
Many organizations face challenges due to disconnected processes. For example, finance might run budget planning, recruiting compiles headcount needs, and HR conducts compensation planning—all in isolation. This siloed approach can lead to misalignment and missed opportunities. It’s critical to define how these processes interrelate and ensure that all stakeholders understand their role in each.
Another common pitfall is focusing solely on headcount numbers without considering the roles' levels, locations, or budget impact. These factors can significantly influence overall costs, underscoring the importance of integrating job architecture and compensation structure into the planning process.
A final challenge is the lack of experience among leadership teams in strategic people planning. I worked with a client who addressed this by establishing core principles around organizational design and headcount planning. They defined spans of control and made decisions on when to address issues through hiring, automation, or performance management. By co-creating these principles with the executive team, they secured buy-in for their new headcount planning process and empowered their leaders to make informed decisions.
It’s never too early to think strategically about headcount planning and pay strategy, but the approach should be tailored to your organization’s size and stage. For an early startup, the process might be lightweight, involving a few key people and minimal time investment. At an enterprise scale, the process will naturally be more comprehensive and detailed.
Consider factors like:
In general, faster growth, more ambitious business goals and less mature people infrastructure are all factors that lead to a need for more time investment. But even if your process is simple, the key is to get the right people in the room and dedicate time to make–as well as regularly update–your plans.
By integrating headcount planning with your compensation strategy, you create a strong foundation for your organization’s success. This ensures that you stay on budget while meeting your talent and business goals. Strategic alignment between these processes isn’t just a nice-to-have—it’s a competitive advantage.
If you want to learn more about how I help businesses find success with their compensation and headcount strategies, feel free to reach out. I also encourage you to explore strategic software solutions like CandorIQ to help you plan and maintain your comp and headcount needs.